To be eligible for return and reimbursement on merchandise purchased at Bainbridge Brewing, purchased items must be clean, unused, and unworn. Beverages and perishable food items may not be returned. Items sold on sale or at a reduced price are also not eligible for return. A receipt or proof of purchase is required to complete a return.
To request a refund, please email the Bainbridge Brewing Retail Operations Manager at firstname.lastname@example.org. Once your return is received and inspected, we will send you an email to notify you that we have received your item. If a refund is approved, it will be processed within 5-7 business days. Please note that your financial institution may not issue you a credit for up to 4 weeks. Shipping costs are non-refundable. These costs and a 4% restocking fee will be deducted from your final refund amount.
Bainbridge Brewing will replace purchased merchandise items if they are defective or damaged. We will also be happy to also send you the item in a new size if the original did not fit. Please email email@example.com to request an exchange. When return shipped, an additional shipping charge will occur for exchanged items in a new size. Exchanges can always be done for free by returning the item to our Brewery & Taproom location (address below).
Please ship or deliver your item to: Bainbridge Brewing, 9415 Coppertop Loop NE #104, Bainbridge Island, WA 98110. (206) 451-4646. If delivering in-person, please do so during regular business hours, or by scheduling a return at firstname.lastname@example.org. Refunds cannot be processed in-person without prior arrangements.
Updated: January 15, 2021